Improving Outcomes in Project Management: Stakeholder Analysis & Engagement 

Most projects succeed by engaging the right people. Learn to identify the stakeholders surrounding a project, assess each one's interests and influence, and tailor engagement to match each stakeholder— so you know, before it matters, who can shape the outcome.
  • Author
  • Level: Foundational
  • Study Mode: Self-paced
  • Recommended Completion Period: 1 Week
  • Estimated Learning Time: ~ 6 Hours
  • Proficiency: 1 Graded Assessments
  • Award: 1 Certificate
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To ensure the best continuity in your learning, we recommend completing the course within the recommended completion period. The course is self-paced, so you can adapt your learning schedule around work and other commitments.
Course overview
Know Who Can Shape the Outcome is a one-week applied micro-course in stakeholder analysis and engagement. It builds a practical skill: identifying parties who can affect a project or are affected by it and engaging them purposefully, not just reacting to loud voices. Start with one real project in the opening lesson and apply it across six lessons to identify all stakeholders, assess their interest and influence, map them on the power/interest grid, prioritize with an engagement spectrum, and design tailored communication and engagement strategies. You will also learn to read maps for legitimacy and urgency so a quiet party’s rising power is visible early, and to keep the plan current as positions shift. By the end, you’ll have a defensible stakeholder engagement plan and a clear account of what the analysis cannot achieve alone.
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  • Project Management
  • Stakeholder Engagement
  • Stakeholder Management
  • Leadership

Your Instructor

Taught by a practitioner. Moderated by the same.
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Dr. Henderson held Vice-President and senior managerial positions within the commercial real estate industry with Bentall Capital, Brookfield Properties, Kolter Properties, KPMG Canada LLP, and Reichmann International. During his professional career, Dr. Henderson worked on the development and management of real estate projects surpassing $6 billion, both in Canada and the United States. While at KPMG, Dr. Henderson held the position of Vice-President within the FIRE consulting section: Finance, Insurance and Real Estate.

Dr. Jeffrey Henderson is a Professor of Business Ethics and Dean at Monarch Business School, where he's been since 2010. Previously, he was an affiliate professor at Grenoble Graduate School of Business and a lecturer at McGill University. He holds a D.Phil. from Monarch Business School, a Doctor of Political Economy from SMC University, a Doctorandus and MBA from Nijenrode University, and a Bachelor's from McGill University.
His academic interests include CSR, real estate development, Austrian Economics, and Catholic Social Theory. He also has a P.Mgr. designation and was historically a member of the Royal Institute of Chartered Surveyors.