Turn Evidence into Insight: Consulting Research and Triangulation

The first story isn't always the true one. Learn the discipline used by consultants and researchers: gather evidence from five sources, weigh it, and triangulate to answer an organizational question with a solid, evidence-based conclusion for a decision-maker who disagrees.
  • Author
  • Level: Foundational
  • Study Mode: Self-paced
  • Recommended Completion Period: 2 Weeks
  • Estimated Learning Time: ~12-14 hours
  • Proficiency: 2 Graded Assessments
  • Award: 1 Certificate
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To ensure the best continuity in your learning, we recommend completing the course within the recommended completion period. The course is self-paced, so you can adapt your learning schedule around work and other commitments.
Course overview
Turn Evidence into Insight is a two-week micro-course on Consulting Research and Triangulation. It teaches a simple method: tackle a real organizational question by gathering evidence from five sources—interviews, records, observation, organizational data, external research—then assess and triangulate to reach a defendable conclusion. The course uses a case study of Halvorsen Freight, a logistics company with declining on-time performance, applied across twelve lessons. Participants use the same steps for their questions. No prior research experience is needed. After two weeks, you'll be able to turn an initial story into a solid, evidence-based insight and confidently present it to a skeptical decision-maker.
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  • Evidence Based Management
  • Triangulation
  • Research Methods
  • Decision Making

Your Instructor

Taught by a practitioner. Moderated by the same.
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Dr. Henderson held Vice-President and senior managerial positions within the commercial real estate industry with Bentall Capital, Brookfield Properties, Kolter Properties, KPMG Canada LLP, and Reichmann International. During his professional career, Dr. Henderson worked on the development and management of real estate projects surpassing $6 billion, both in Canada and the United States. While at KPMG, Dr. Henderson held the position of Vice-President within the FIRE consulting section: Finance, Insurance and Real Estate.

Dr. Jeffrey Henderson is a Professor of Business Ethics and Dean at Monarch Business School, where he's been since 2010. Previously, he was an affiliate professor at Grenoble Graduate School of Business and a lecturer at McGill University. He holds a D.Phil. from Monarch Business School, a Doctor of Political Economy from SMC University, a Doctorandus and MBA from Nijenrode University, and a Bachelor's from McGill University.
His academic interests include CSR, real estate development, Austrian Economics, and Catholic Social Theory. He also has a P.Mgr. designation and was historically a member of the Royal Institute of Chartered Surveyors.